Is this insurance?
No. Sociable is a warranty, and what you hold is a service agreement with us.
We monitor your socials and we handle the recovery. If we can't get the account
back, Cysurance pays you fixed amounts on fixed dates. Cysurance is the
cyber insurance company behind this warranty and it owes you that payment.
The warranty is backed by Cysurance insurance programs and fully reinsured,
so the money is there before you need it. You are not an insured and there is
no process for you to work through.
When exactly do I get paid?
Twice. Day seven is the first determination, and if the account isn't back
by then Cysurance releases $5,000. We keep working the case. If it's still gone
at day twenty-one, they release the remaining $20,000. You don't file anything
either time, because we already have the record of what happened. The exact
payment windows are set out in the member agreement, which you see before your
plan activates.
How many socials can I connect?
All of them. There's no limit, and we'd rather you connect
everything, because the more we can see the earlier we catch a takeover before
it spreads. If any one is taken and we can't get it back, Cysurance pays you
$5,000 at seven days and $20,000 at twenty-one. One recovery case paid per
member per year.
Which platforms are included?
Instagram, Facebook, LinkedIn, YouTube, Fourthwall and Whop are live at
launch. TikTok is right behind them, and X, Threads, Snapchat, Pinterest,
Twitch, Reddit, Discord, Substack and the rest of the creator payment
platforms are in progress. Founding members get every one of them free as it
ships, forever.
Who's actually behind this?
Three companies, and each one has a job. Cysurance stands behind the warranty
and pays the claims, which is what makes the payment real rather than a
promise from a startup. TransUnion's platform runs member
servicing and the identity protection. CyberScout, a TransUnion
company, handles identity remediation and dark web monitoring. Sociable builds
the monitoring, runs the account recovery, and holds the service agreement
with you. Available in all 50 states from launch.
What's the identity protection?
Every plan includes $2M identity protection, dark web monitoring that tells
you when your credentials show up somewhere they shouldn't, a VPN, and
restoration specialists you can actually call if your identity gets misused.
It's part of the warranty, not an upsell.
What's the beneficiary feature?
You name the person who takes over your accounts if you die. Platforms have
almost no process for this, so accounts and any money sitting in them tend to
just freeze, and families spend months getting nowhere. You name someone now,
they accept, and we handle the handover. We call it succession.
What do you need me to do?
Three things. Keep two-factor authentication switched on for any social you
connect, since that's most of what stops a takeover in the first place. Keep the
connection to Sociable active. And when we flag something, tell us whether it
was you. If the connection to us drops, that account stops being eligible for
payment until it is reconnected. Two-factor is a condition of the warranty
rather than something we can see from our side, so keeping it on matters.
Monitoring and recovery keep running the whole time. The member agreement says
all of this plainly rather than hiding it in a clause.
Does it work the second I sign up?
There's a short activation window when you connect each social, so we can
establish what normal looks like on that account before we start covering
it. It's per account, so anything you add later carries its own. After that
it's live. One thing to know: an account that was already compromised when you
connected it isn't eligible for payment on that incident. We will still help
you get it back.
Do you need my password?
Never. You authorize Sociable through each platform's own login screen, the
same way you connect any other app. We hold a token you can revoke yourself
at any time, from the platform, without going through us.
What if the platform suspends my account?
A suspension or terms-of-service action by the platform isn't a takeover and
doesn't get you paid. Sociable is for the case where someone else takes
control of an account that's in good standing.
Why buy now instead of waiting?
Founding members pay $99 against a $299 launch price and keep that rate as long as
they keep the plan, including every platform we add after launch. It closes at
250 members or September 30, whichever comes first. If we don't launch, you get
every dollar back.