Hack recovery Facebook

Facebook hacked?
Here’s how to get it back.

Facebook’s official recovery steps in plain English, for your profile and for a business Page, plus the scams that target people who just got locked out.

Watch for recovery scams. Meta says it has no public customer service phone number, so any number you find in a search is a scam. Never pay someone who messages you offering to get your account back. Real help starts at facebook.com/hacked.

Start Facebook’s hacked account flow Read Facebook’s guide

Locked out?
Try these in order.

Facebook trusts a phone or computer you’ve logged in from before, so start from one of those if you can.

  1. Start at facebook.com/hacked

    Open facebook.com/hacked on a device you’ve used Facebook on before, pick the option that matches what happened, and follow the prompts.

  2. If they changed your email or phone

    Go to Facebook’s account finder, search for your account by email, phone, name or username, and choose No longer have access to these. Give an email or phone number that has never been on a Facebook account.

  3. Pass the security check

    Facebook may ask for the birth date you signed up with and a security question. Depending on where you live, it may also ask you to upload an ID or record a video selfie. Facebook says these are stored securely and never shown to anyone.

  4. Set a new password and undo their changes

    Once you’re through, pick a password you’ve never used, then go through your recent activity and reverse anything you didn’t do.

  5. If it’s a business Page you manage

    Log in to your own profile and submit Facebook’s Page recovery form. Facebook answers by email and aims to reply within a day.

Still logged in?
Lock it down now.

You can report your account as hacked even while you’re still logged in, and you should.

  • Report it at facebook.com/hacked even though you can still get in.
  • Change your password right away.
  • Open “Where you’re logged in” in Settings and log out every device you don’t recognize.
  • Go through your activity log and delete posts, messages or changes you didn’t make.
  • Check Facebook’s security emails. If your email was changed, use the undo link Facebook sent to your old address.
  • Turn on two-factor authentication.

Creators and businesses who posted about losing their Facebook.

Their own public posts, shown with Instagram’s embed. None of them are Sociable members or endorse us.

    Is one of these yours and you’d rather it weren’t here? Tap Is this you? to message us on Instagram and we’ll take it down within a day.

    Facebook takeovers that made headlines.

    From a bakery locked out for seven weeks to fake estate sales run in a stranger’s name, each one links to the original report.

    Independent news reports, not Sociable results. See takeovers on every platform or find recovery guides for other platforms.

    Never go through
    this alone again.

    • Connect through the platform you already use. Tap Connect and approve it inside Instagram. No passwords.
    • Alerts by text and in the app. The moment something looks wrong, you hear about it.
    • Recovery, or you get paid. If we can’t recover your account, you get paid up to $25,000.
    Join at $99 a year See how it works

    Founding price through December 31. Protection starts with Instagram on December 1, 2026, and Facebook follows January 1, 2027.