Hack recovery TikTok

TikTok hacked?
Here’s how to get it back.

TikTok’s official recovery steps in plain English, in the order to try them, including the Recover account route for when the hacker has changed your password, email or phone.

Watch for recovery scams. TikTok says it will never ask for your password or a login code. Never call a “support” number you found in a search, never pay someone who offers to get your account back, and only trust emails from addresses ending in tiktok.com. Real help starts in the TikTok app or TikTok’s Help Center.

Report a hacked account to TikTok Read TikTok’s guide

Locked out?
Try these in order.

Use a phone or tablet you’ve logged in to TikTok on before. TikTok trusts devices it already knows, and that makes every step below easier.

  1. Reset your password from the login screen

    Open the TikTok app, tap Sign up, then Log in at the bottom. Choose Use phone / email / username, then Email / Username, tap Forgot password? and reset it with your phone number or email. A new password logs everyone else out of your account on every device.

  2. Signed up with another account? Start there

    If you joined TikTok through another account, TikTok can’t reset that password. Recover and secure that account first, then log back in to TikTok with it.

  3. Seeing “unrecognized device”? Use an old phone

    With 2-step verification on, TikTok blocks password resets from new devices, even for someone who has your email. Try again from a device you’ve logged in on before.

  4. Hacker changed your email or phone? Recover the account

    On the login screen, tap Forgot password?, then Recover account, and follow the steps to prove it’s yours. TikTok may ask for your registered email, phone number or previous passwords. Its support team reviews the request and replies.

  5. Still stuck, or got banned? Report it to TikTok

    If you can’t log in at all, use TikTok’s Report a problem form. If your account was suspended for posts the hacker made, appeal the suspension and include your username with the @.

Still logged in?
Lock it down now.

Changed username, videos you didn’t post or delete, messages you didn’t send: those are TikTok’s own warning signs. If you can still get in, move fast.

  • Change your password: Profile, Menu ☰, Settings and privacy, Account, Password. Use one you’ve never used anywhere else.
  • Remove devices you don’t recognize: Settings and privacy, Security & permissions, Manage devices.
  • Link your phone number: Settings and privacy, Account, Account Information, Phone number.
  • Turn on 2-step verification in the app’s security settings, so a stolen password alone can’t get anyone in.
  • Check your email and phone are still yours under Account Information, and fix your username, bio and picture if they changed.
  • Warn your followers if messages went out from your account, so nobody falls for them.

Creators who posted about losing their TikTok.

Their own public videos, played with TikTok’s player. None of them are Sociable members or endorse us.

    Is one of these yours and you’d rather it weren’t here? Tap Is this you? to message us on Instagram and we’ll take it down within a day.

    TikTok takeovers that made headlines.

    From brand accounts taken without a single click to hundreds of thousands of everyday accounts, each one links to the original report.

    Independent news reports, not Sociable results. See takeovers on every platform or find recovery guides for other platforms.

    Never go through
    this alone again.

    • Connect through the platform you already use. Tap Connect and approve it inside Instagram. No passwords.
    • Alerts by text and in the app. The moment something looks wrong, you hear about it.
    • Recovery, or you get paid. If we can’t recover your account, you get paid up to $25,000.
    Join at $99 a year See how it works

    Founding price through December 31. Protection starts with Instagram on December 1, 2026, and TikTok follows in 2027.