Hack recovery Viber

Locked out of Viber?
Here’s who to contact.

We couldn’t find a Viber recovery page, so this points to the support route Viber does publish, plus what to lock down afterward.

Watch for recovery scams. Never pay someone who messages you offering to get your account back, and be wary of any “support” phone number you find in a search. Real help starts on Viber’s own site.

Open Viber’s support page

Locked out?
Try these in order.

Viber has no self-serve recovery page that we could find, so contact is the route.

  1. Open Viber’s support page

    Go to Submit a request – Viber Support in a browser you trust, typing it from this page rather than following a link from a message.

  2. What that page covers

    Viber has no hacked-account guide; send a request to Viber Support with details and screenshots, and turn on 2-step verification once you're back in.

  3. Check the email and phone on the account

    If the hacker changed the email address or phone number on your Viber account, change them back. If you can’t, lock down the email account itself first, because that inbox can be used to reset everything else.

  4. Set a new password nobody has seen

    Choose one you’ve never used anywhere else. If Viber has an option to sign out every device or review recent logins, use it.

  5. If you’re still locked out

    Look for a contact or support option in Viber’s Help Center, starting from the page above. Ignore anyone who messages offering to get the account back for a fee.

Still logged in?
Lock it down now.

If you can still get in, do these before the hacker notices.

  • Change your password to one you’ve never used anywhere else.
  • Review where you’re signed in and sign out every device or session you don’t recognize, if Viber shows them.
  • Check the email address and phone number on the account, and the email account behind it.
  • Turn on two-factor authentication if Viber offers it.
  • Undo anything you didn’t do: posts, messages, payment or payout details, and linked apps.
  • Change the password anywhere you reused it.

Never go through
this alone again.

  • Connect through the platform you already use. Tap Connect and approve it inside Instagram. No passwords.
  • Alerts by text and in the app. The moment something looks wrong, you hear about it.
  • Recovery, or you get paid. If we can’t recover your account, you get paid up to $25,000.
Join at $99 a year See how it works

Founding price through December 31. Protection starts with Instagram on December 1, 2026.